TikTok Lead Generation: Is It Worth Your Marketing Budget?

Discover if TikTok lead generation works and how businesses use it beyond brand awareness. Insights from TikTok’s product team.
Digital marketer reacting to TikTok lead generation performance with funnel and sales graphics in the background for viral content marketing strategy context Digital marketer reacting to TikTok lead generation performance with funnel and sales graphics in the background for viral content marketing strategy context

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  • Users are 1.3x more likely to sign up through a TikTok ad compared to other platforms.
  • Short-form video gives the best ROI according to 21% of marketers.
  • Gen Z cites TikTok as their top channel for product discovery and brand research.
  • TikTok engagement spans both B2C and B2B buyers, including high-stakes decision-makers.
  • Authentic, low-production TikTok videos often outperform polished studio content.

For a long time, marketers thought TikTok was just for getting the word out about a brand. But now, it’s becoming a strong tool for getting leads—for B2B, B2C, and more. TikTok gets a lot of people involved, it has a creative focus, and better ads. So the question isn’t if TikTok can get leads, but how your business can use it best.

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person using phone with TikTok on screen

Thinking Differently About TikTok as a Lead Getting Tool

TikTok wasn’t always seen as a serious marketing tool. It started as a fun app. But it’s now a way to get results, and that happened for a reason. Short videos are now a key marketing tactic. HubSpot’s Marketing Trends report shows 21% of marketers get better returns from short videos than other kinds. What’s more, 17% plan to spend more on short video in 2025.

TikTok’s algorithm helps people find things, and it does well when people interact with content. This means brands can be seen by lots of people. But brands need to fit in with the platform’s focus on being real, fast, and creative. TikTok marketing isn’t just for getting the word out anymore. It’s bringing in real sales leads. This is helped by its own ad tools and strategies built for getting people to act right away.

Businesses of all sizes and types should now use TikTok for the whole customer path. It’s not just something to try or think about later. The question isn’t if TikTok gets leads. It’s if you are using TikTok the right way.


young woman discovering product on phone

How People Think on TikTok: Where Products Are Found

TikTok feels like things happen by chance, but strong data is behind what looks random. TikTok finds content and shows it on the For You Page. This is different from other social sites where people mostly see posts from friends or accounts they already follow.

Because of how it’s set up, your content, even from a brand nobody knows, can get to people who are actively looking for things. TikTok Ads says users are 1.3 times more likely to fill out a form after seeing a TikTok ad than on other sites. Why is this? TikTok shows very fitting content at the exact time someone is curious.

And, Sprout Social’s 2025 Media Content Strategy Report shows this is true. Gen Z and Millennials say TikTok is their main place for finding products and learning new things. This mixes fun and shopping together. It makes times when people want to act because of the content they see.

So, for getting leads, TikTok is less like an ad board. It’s more like something that pulls people in. It gets people into your sales process. Not with loud ads, but with content that seems like something they found on their own.


businessperson watching educational video on phone

TikTok for Business and Consumers: It Works for Both

It’s easy to think TikTok is just for popular dances and shopping videos. But that thinking doesn’t see how many different kinds of people use TikTok. The truth is, people who work in businesses, business owners, and leaders in different fields are on the site every day. Lorry Destainville, who leads Product Partnerships for TikTok around the world, points out that more and more business people are using TikTok.

Learning content, how-to videos, and expert tips do well. This is because they are useful to businesses, even ones you might not think would be on TikTok. For example

  • Software companies show how to use hard tools with fun videos.
  • People selling houses show homes, neighborhoods, and tips for buying. This leads people to book tours or fill out forms.
  • Coaches online share useful ideas. They often tell people to get a free guide or set up a free meeting.

Simply put, TikTok can get leads for any type of business. What matters is being creative and ready to show the real, human side of your brand.


smartphone displaying sponsored TikTok video

Using Free Posts and Paid Ads: They Work Best Together

Lots of new companies and single business owners think getting leads on TikTok is only about free posts. That’s a good way to start. But to get bigger results, you need more than luck. When you mix good free posts with smart paid ads, brands get many more leads.

TikTok works well with campaigns that mix things. You can take free posts that do well and pay to show them to more people. This lets you see what people like before you spend money on it. Destainville says this way is good for two reasons: Your content still feels real, and more people see it.

It’s key that your content doesn’t need to cost a lot or look perfect. Videos made quickly and cheaply often do better than fancy ad videos. Think about quick learning tips, videos made by users, or stories people can relate to.

A good plan using both free and paid methods looks like this

  • Post often to keep people interested and see which posts do really well.
  • When a post starts doing well, use TikTok’s ad tools (like Spark Ads) to show it to more people.
  • Send people who watch to lead forms on TikTok or website pages that look good on phones.

Being Real Wins: Content That Doesn’t Look Perfect Gets More Leads

Videos that look very polished and professionally edited might do well on YouTube or LinkedIn. But on TikTok, people like things that feel real. The platform likes content that is natural, not perfect, and tells human stories.

So, a simple video filmed on an iPhone—maybe in a car or at a desk—can do better than a studio video. It builds trust faster and connects with people’s feelings. TikTok’s own studies show that videos that are real and not planned do better than perfect-looking ones when it comes to clicks and people watching all the way through.

Marketers shouldn’t think that “professional” always means people will believe it. You will do better showing parts of your work behind the scenes, facts about your industry, how your team reacts, or even messy parts of your process. This is better than trying to make everything look perfect.

To connect and get leads

  • Show what real customers actually say.
  • Use popular sounds from the app, but make them your own.
  • Show your team, how your product works, or your process. Do it with humor and be open.

Being real doesn’t just help your brand name. It helps your results grow a lot.


person scrolling For You page on TikTok

Use TikTok First: Understand How the Platform Works

Each online place has its own way of talking. TikTok’s way includes humor, being a bit odd, and showing real feeling. To do well on it, marketers should stop thinking like people who make ads. They should start thinking like people who watch them again.

Before you start TikTok campaigns

  • Spend time looking at videos on the For You page related to your business or area.
  • See what kinds of videos people make often (like using the green screen effect to explain things, duets, or showing a day).
  • Notice what makes you keep watching in the first few seconds. Is it something that grabs you or a strong picture?
  • See which calls to action actually get people to comment or share, not just watch.

Sometimes, all you need to do is put your message into something already popular. For example, use a popular sound clip to share your unique idea. The more you get how TikTok works, the easier it is to fit in instead of stopping what people are doing.


TikTok Is Not Instagram: Make Content Just for TikTok

Putting your Instagram Reels on TikTok? It probably won’t work well. Each site has its own feel, rules, and what people expect.

TikTok does best with tools built into the app, its own filters, text on screen, popular sounds, and trends that start on TikTok. People can tell right away if content wasn’t made for TikTok.

To make sure your content fits in

  • Don’t upload Reels again if they have watermarks.
  • Use TikTok’s own tools for text, effects, and words on screen when you can.
  • Use video types that are common on TikTok, like using duets to explain things, answering questions, or funny voiceovers.

When you make your TikTok marketing plan fit what the app looks and sounds like, more people will watch, interact, and finally, become leads.


Plan Your Lead Forms Well

You got people to pay attention. Now make it easy for them to become a lead. TikTok has a lead form ad type that makes this easier. But your form still needs to be set up right. If a form is poorly made or too hard to use, even someone interested can change their mind.

Ways to make good TikTok lead forms

  • Use only 3 to 6 fields at most. This makes it easy.
  • Use logic that changes the form. Show or hide questions based on answers.
  • Add questions at the start (like what business they are in, budget, or how ready they are). This helps sort leads right away.
  • Make sure to ask for permission (for rules like GDPR, CCPA).
  • End with a nice thank-you note. Say thanks and tell them what happens next.

No matter if you send users to get something free, sign up for a demo, or fill out a meeting form, the part of your system that gets the lead needs to be as fast as TikTok feels.


laptop with CRM dashboard open

Make Systems That Work With Your CRM

You can’t help leads who get lost. Luckily, TikTok now works with main marketing tools like HubSpot. This lets leads go straight into your CRM system automatically.

This live connection makes everything simpler

  • Emails are sent automatically based on what leads do.
  • Actions start steps for people who seem very interested.
  • Leads are given to certain sales people based on rules (like where they are, their business, or which ad they saw).

Seeing clear data is just as important. Label TikTok leads by which campaign, ad idea, or offer they came from. This helps you measure how well things are doing and how much value leads bring over time. Especially for campaigns trying to get leads, seeing this helps you show why you are spending money and do more of what is working.


marketing team analyzing budget chart

Tips for Campaign Money & Who to Target

Starting your first lead ad on TikTok? Be smart about it. Don’t just start small.

Ways to make your first results better

  • Plan to spend about 10 times what you expect to pay for each lead per day. This helps the system learn.
  • Try showing your ad to a wide group of people at first (“Broad Targeting”). Do this until people start interacting and signing up regularly.
  • Use time-of-day targeting. Show ads when the people you want to reach are online.
  • Show ads again to people who watched your videos or visited your website. Use messages and offers made just for them.

Give the system good information. It will then find the right people better and cost less to get a lead.


What Spark Ads Do Well: Show Ads for Posts That Are Already Doing Well

Spark Ads are some of the best tools on TikTok for getting results. This is because they let you spend money on posts that you already know are working.

Instead of making new ads, Spark Ads let you use your regular posts as ads. They keep the likes, comments, and shares the original post had. This makes the ad feel natural, not like it’s getting in the way.

They work especially well for

  • Videos about customer success that people liked a lot.
  • Videos made by users or people you worked with who recommend you.
  • How-to videos that ask people to take a step.

Really, Spark Ads mix the feeling of real TikTok posts that people like with the goal of paid ads to get people to do something.


Jump In: Go With How TikTok Likes New Things

TikTok will keep changing. Brands that do well are not the ones who figure it out just one time. They are the ones who stick to trying new things, making changes, and fitting in with the platform.

Start small. Record fast answers to common questions. Talk about a specific problem your product fixes. Use jokes to make B2B content easier to watch. The goal on TikTok isn’t to have one video seen by everyone. It’s to share useful things often, in short, easy-to-remember bits.

Tools that let you use old content in new ways or make videos automatically can help your team make good videos without slowing down. Make sure: People on TikTok don’t just watch. They interact, click, and become leads. You just need to make them stop scrolling—and make your lead form look good.


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